Contact us

Many enquiries can be solved by checking our guidance and help material. If you’d prefer to speak to someone, you can get in touch with us in several ways.

Submit an enquiry

Fill out an online form and our support team will provide you with a response within the next 10 business days

Self service

Access guidance and help materials to learn how to use Environment Online.

Call

Give us a call on 1800 161 176. Our contact hours are 8.30am-4:30pm Monday to Friday.

Report environmental incident

Visit the WA.gov.au to anonymously report pollution, illegal dumping or other environmental matters.

Our answers to some common questions

General

Everyday enquiries
Public comment
Application forms
Fees

Proposals

Form help
Book a pre-referral meeting
Start a proposal
How to conduct a survey

Factors

Water
Air
Land
People

Frequently asked questions

See what questions people ask us most and our answers.

Liquid error: Exception has been thrown by the target of an invocation.

Support

Support articles

Account help
Create an account
How to view notifications

Process tips

The Part IV process
The Part V process
Introduction to Environment Online

Map help

Upload a shape file
Draw a shape
Select a layer